When you or a family member needs disability support in Sydney, choosing the right NDIS provider is one of the most important decisions you will make. A good provider does not just deliver services — they become a partner in helping you achieve your goals, build independence, and live life on your own terms.
Livara Care Pty Ltd (ABN 31 689 655 025) is a registered NDIS provider with Provider Number 405 352 2740. We deliver disability support services across the entire Sydney metropolitan area, with local teams in Blacktown, Parramatta, Liverpool, and The Hills District. Whether you are searching for an "NDIS provider near me" or comparing options across Sydney, we are here to help.
Unlike large national providers who treat participants as numbers, Livara Care focuses on personalised, local support. Our support workers live in the communities they serve. They know the local hospitals, community centres, transport routes, and disability services that matter to you.
Our support workers live in Sydney — not flown in from interstate. They know your suburb, your community, and your local services.
We match you with support workers who speak your language and understand your cultural background. Available in Arabic, Hindi, Punjabi, Mandarin, Vietnamese, Korean, Tamil, and more.
We charge within NDIS Price Guide limits and provide itemised invoices. No hidden fees, no surprises, no pressure to commit.
Livara Care is registered with the NDIS Quality and Safeguards Commission (Provider #405 352 2740). All workers hold NDIS Worker Screening Checks.
We earn your trust through quality service, not legal obligations. Change or cancel services at any time with reasonable notice.
We respond to new enquiries within 2 business hours. Standard supports can typically start within 24 to 48 hours after your initial consultation.
Every service is delivered by trained, screened support workers and supervised by experienced coordinators.
Not all NDIS providers are the same. Understanding the difference helps you make a safe, informed choice.
| Feature | Registered NDIS Provider | Unregistered NDIS Provider |
|---|---|---|
| NDIS Commission Oversight | ✅ Yes — audited, compliant with NDIS Code of Conduct | ❌ No — no external monitoring |
| Works With Agency-Managed Plans | ✅ Yes — all plan types accepted | ❌ No — plan-managed and self-managed only |
| Worker Screening | ✅ Mandatory NDIS Worker Screening Checks | ⚠️ Optional — not required by law |
| NDIS Price Guide Compliance | ✅ Must charge within NDIS limits | ⚠️ May charge above or below limits |
| Complaint Pathway | ✅ NDIS Commission investigates complaints | ❌ Limited recourse available |
| Insurance | ✅ Public liability, workers comp, professional indemnity | ⚠️ Variable — may lack adequate coverage |
Livara Care provides NDIS support in every Sydney region. Our local teams know their communities.
Seven Hills, Rooty Hill, Doonside, Mount Druitt, Marsden Park, Toongabbie, Wentworthville, Winston Hills, Greystanes
Westmead, Granville, Merrylands, Harris Park, North Parramatta, Rosehill, Clyde
Casula, Warwick Farm, Moorebank, Prestons, Edmondson Park, Lurnea, Ashcroft, Cartwright, Miller
Castle Hill, Baulkham Hills, Kellyville, Rouse Hill, Bella Vista, Cherrybrook, Dural, Glenhaven, Gables
Burwood, Ashfield, Strathfield, Croydon, Bankstown, Lakemba, Punchbowl, Revesby, Padstow
Campbelltown, Leumeah, Glen Alpine, Rosemeadow, Eagle Vale, Minto, Bradbury
Chatswood, North Ryde, Meadowbank, Macquarie Park, Lane Cove, Artarmon
Sydney CBD, Surry Hills, Redfern, Randwick, Bondi, Maroubra, Coogee
We believe clarity and communication are essential. Here is exactly what happens when you contact us.
Call us on (02) 9025 9680, complete our online form, or email info@livaracare.com.au. We respond within 2 business hours. There is no obligation and no pressure.
We schedule a consultation at a time that suits you — by phone, video call, or in person at your home. We discuss your NDIS plan, your goals, your preferences, and the supports you need.
Our care coordinator completes a detailed needs assessment. We document your medical requirements, communication preferences, cultural needs, language requirements, and any allergies or restrictions.
We match you with support workers based on skills, experience, personality, language, cultural background, and location. You receive profiles of proposed workers before any support begins.
We provide a clear service agreement that outlines the supports to be delivered, the schedule, the costs (aligned with NDIS Price Guide), and your rights as a participant. Nothing is hidden.
Your matched support worker arrives on time, introduces themselves, and begins delivering the agreed supports. Our care coordinator checks in after the first session to ensure everything is working well.
The right match makes all the difference. Our matching process goes far beyond availability.
We match workers based on their specific training and experience. A participant with complex medical needs receives a worker with high-intensity support training. A participant working on social skills receives a worker experienced in community participation.
Sydney is one of the most multicultural cities in the world. We recruit support workers who speak Arabic, Hindi, Punjabi, Mandarin, Cantonese, Vietnamese, Korean, Tamil, Urdu, Farsi, Dari, and more. When possible, we match participants with workers who share their language and cultural background.
We prioritise matching participants with support workers who live in or near their suburb. This reduces travel time, increases reliability, and ensures your support worker knows the local area — the best parks, community centres, medical facilities, and transport options.
Beyond skills, we consider personality and interests. A participant who loves gardening is matched with a worker who enjoys outdoor activities. A participant pursuing art therapy is matched with a creative, patient worker. This creates genuine connections, not just transactions.
Not happy with your match? Contact us at any time and we will arrange a different support worker. No questions asked, no penalties applied.
We understand that needs do not stop at 5:00 PM. While our standard office hours are Monday to Friday 9:00 AM to 5:00 PM and Saturday 9:00 AM to 12:00 PM, Livara Care provides after-hours support arrangements for participants with approved high-intensity or complex care needs.
For emergencies outside business hours, participants and families can contact our emergency line. We maintain an on-call roster of experienced support workers who can respond to urgent situations including hospital admissions, falls, medication concerns, and carer breakdown.
Important: For life-threatening emergencies, always call 000 first. Our emergency support is designed to complement — not replace — emergency medical services. We coordinate closely with hospitals, GPs, and allied health professionals across Sydney including Westmead Hospital, Blacktown Hospital, Liverpool Hospital, and Campbelltown Hospital.
Follow these five steps to find a provider who truly meets your needs.
Visit ndis.gov.au and search by provider name. This is the only official source for verifying registration status.
Some providers claim broad coverage but do not have local workers in your area. Ask specifically about your suburb.
All registered providers must ensure workers hold NDIS Worker Screening Checks. Ask for confirmation.
Registered providers must charge within NDIS Price Guide limits. Request a clear breakdown of costs before starting services.
Look for Google reviews, Facebook reviews, and testimonials. Be cautious of providers with no online presence or overwhelmingly negative feedback.
Complete the form below and our Sydney team will contact you within 2 business hours. No obligation, no pressure.
Learn more about NDIS support, choosing providers, and getting the most from your plan.
Registration Status: Livara Care Pty Ltd (ABN 31 689 655 025) is a registered NDIS provider with Provider Number 405 352 2740. You can verify our registration on the official NDIS Provider Register at ndis.gov.au.
No Guarantees: While we strive to deliver high-quality support, individual outcomes vary based on participant circumstances, plan funding, and goals. We do not guarantee specific results or outcomes.
Pricing: All services are charged in accordance with the current NDIS Price Guide. Prices are subject to change when the NDIA updates the price guide. We provide itemised invoices for all supports delivered.
Availability: Service commencement times depend on worker availability, participant needs assessment completion, and required documentation. We will provide an estimated start date during your initial consultation.
Complaints: If you have a concern about our services, please contact us directly at info@livaracare.com.au or (02) 9025 9680. You also have the right to escalate complaints to the NDIS Quality and Safeguards Commission.