Refer a Participant to Livara Care

Help someone access quality NDIS support services. Complete our referral form and we will get in touch with the participant within 24-48 hours.

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Easy Online Form

Fill out our simple form in just 2 minutes

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Quick Response

We will contact the participant within 24-48 hours

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Quality Care

Trusted NDIS provider in The Hills District

Submit a Referral

All information is stored securely and handled according to our Privacy Policy.

Referrer Details
Participant Details

Your information is secure and will never be shared.

Who Can Make a Referral?

βœ“ Support Coordinators

Refer participants who need NDIS services

βœ“ Plan Managers

Refer clients looking for service providers

βœ“ Healthcare Professionals

GPs, therapists, nurses, and allied health

βœ“ Family & Friends

Refer loved ones who need support

βœ“ Self-Referrals

NDIS participants can refer themselves

βœ“ Other Providers

Refer participants needing additional services

What Information Do We Need?

Required
  • βœ“ Participant full name
  • βœ“ Phone number or email
  • βœ“ Suburb / location
  • βœ“ Type of support needed
  • βœ“ Your name & contact (referrer)
Helpful (If Available)
  • + NDIS number
  • + Plan dates / review date
  • + Current plan manager name
  • + Preferred start date
  • + Any specific requirements

Our Intake Process

1
Receive Referral

Form submitted β†’ instant notification to our team

2
Initial Contact

We call the participant (or referrer) within 2 hours during business hours

3
Needs Assessment

Free consultation to understand goals, preferences & support requirements

4
Match Support Worker

We assign a compatible, local support worker based on needs & personality

5
Service Agreement

Clear agreement outlining services, schedule & pricing sent for approval

6
Support Begins

Services commence β€” ongoing communication with referrer if requested

Prefer to Email? Copy This Template

Send to: info@livaracare.com.au

Subject: NDIS Participant Referral - [Participant Name]

Dear Livara Care Team,

I would like to refer the following participant for NDIS support services:

Participant Name: [Full name]
Phone: [Phone number]
Email: [Email address]
Suburb: [Suburb]
NDIS Number: [If available]
Plan Manager: [If plan-managed]

Support Required:
[Describe the type of support needed, e.g. daily living, personal care, SIL, community access]

Preferred Start Date: [Date or ASAP]
Any Specific Requirements: [e.g. female support worker, specific language, medical needs]

Referrer Details:
Name: [Your name]
Organisation: [If applicable]
Phone: [Your phone]
Email: [Your email]
Relationship to Participant: [e.g. support coordinator, family member]

Please contact the participant (or me) to discuss next steps.

Kind regards,
[Your name]
Privacy & Security

All referral information is stored securely in our password-protected system. We handle all data in accordance with our Privacy Policy and NDIS privacy requirements. Only authorised Livara Care staff have access to referral data.

Need Help With the Referral Form?

If you have questions about the referral process or need assistance, contact us:

+61 452 488 576| info@livaracare.com.au