NDIS Provider Partner for Support Coordinators in Sydney

Fast referrals. Capacity building reports. Detailed progress notes. Culturally matched support workers. We help Support Coordinators deliver better participant outcomes across Western Sydney and The Hills District.

Refer a Participant (02) 9025 9680
Why Support Coordinators Choose Us

Built for Support Coordinators

Everything you need to manage participant supports effectively and demonstrate outcomes to the NDIS.

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4-Hour Referral Response

Every support coordinator referral receives a response within 4 business hours. We know delays cost participants opportunities.

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Detailed Progress Notes

Receive comprehensive weekly progress notes covering participant activities, goal progression, and concerns — ready for plan review documentation.

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Capacity Building Reports

We help document progress toward capacity building goals — essential for plan review submissions and demonstrating outcomes to the NDIS.

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Culturally Matched Workers

Bilingual support workers in Punjabi, Hindi, Arabic, Mandarin, Vietnamese and more. Essential for CALD participants to feel comfortable and engaged.

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Dedicated Coordinator Liaison

Each coordinator gets a single point of contact at Livara Care for updates, concerns, and scheduling changes. No call centres.

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No Lock-In Contracts

Participants can change or exit services anytime. Support coordinators can refer with confidence, knowing participants retain choice and control.

Refer a Participant

Complete the form below and we will contact you within 4 business hours. Or call us directly on (02) 9025 9680.

Support Coordinator Details

Participant Details

How Support Coordinator Referrals Work

From referral to outcomes in as little as 48 hours.

1

Submit Your Referral

Complete our online form, email, or call us with participant details and required supports. Include any cultural or accessibility preferences.

2

Needs Assessment

We meet with the participant (and family if desired) to assess needs, goals, and preferences. This typically happens within 24 hours.

3

Service Begins

Support starts within 48 hours. Your dedicated liaison provides real-time updates on matching, scheduling, and first session outcomes.

4

Progress Reports

Weekly progress notes and monthly capacity building reports keep you informed — perfect for plan review preparation and NDIS documentation.

Frequently Asked Questions

Common questions from Support Coordinators about working with Livara Care.

We respond to all referrals within 4 business hours. After the initial consultation and service agreement, services typically begin within 24 to 48 hours. Emergency situations can be accommodated same-day depending on availability.

At minimum, we need the participant name, contact details, suburb, required services, and any urgent considerations. NDIS number and current plan goals are helpful but not required to begin.

Yes. Our progress notes document activities, goal progression, and outcomes in a format that directly supports NDIS plan review submissions. We can tailor reporting to match your documentation needs.

Absolutely. Our support workers and allied health partners focus on building participant independence — from daily living skills to community participation to employment readiness. We document progress for every capacity building goal.

Yes. We have one of Sydney's most culturally diverse support teams, with workers fluent in Punjabi, Hindi, Urdu, Arabic, Mandarin, Vietnamese, Tamil, and more. Cultural matching is one of our key strengths.

We maintain a pool of trained backup support workers. If the primary worker is unavailable, we notify the participant and coordinator immediately and arrange a suitable replacement with similar skills and cultural background.

We take all feedback seriously. Concerns are escalated directly to management within 24 hours. We also have a formal complaint process available at /complaint-form, compliant with NDIS Code of Conduct requirements.

We operate across The Hills District, Blacktown, Parramatta, Liverpool, Campbelltown, Cumberland, Fairfield, Canterbury-Bankstown, Ryde, Burwood, Strathfield, and surrounding Western Sydney suburbs.

Ready to Partner?

Join the growing network of Support Coordinators who trust Livara Care for reliable NDIS support services across Sydney.

Refer a Participant Call (02) 9025 9680